NIKSUN NetVoice®


“Crystal-Clear Visibility Into Your VoIP Performance”
Voice-over-IP (VoIP) systems are the lifeline of modern business communication. When they work well, they save time and money. But when quality drops — due to jitter, lag, or dropped calls — it affects productivity and reputation. NIKSUN NetVoice is a powerful tool built specifically to keep your VoIP services running smoothly. It continuously monitors call quality, alerts you to problems, and helps you fix them before they impact users — all in real-time.


🛡️ What it does:


• Monitors the health of your VoIP system across your entire network

• Captures and analyzes each call with detailed performance metrics

• Sends instant alerts when call quality drops or issues are detected

• Helps troubleshoot faster with visual diagnostics and per-call data

• Tracks long-term trends for better planning and upgrades
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🧠 Key Features:


• Measures all major VoIP quality indicators: MOS, jitter, delay, packet loss, CDR, QoS, QoE, and more

• Real-time dashboards and reports that update instantly

• Drill-down into individual calls or traffic patterns for deep diagnostics

• Compare media (voice) and control (signaling) traffic for full visibility

• Plug-and-play deployment with a simple web interface

• Works seamlessly with NetOmni to manage VoIP across multiple sites


📈 Why It Matters:


• Avoid expensive downtime or poor call quality

• Fix issues faster and smarter — no more trial-and-error

• Help both technical teams and management understand network impact

• Plan for growth with usage trends and historical reports
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🧩 Integration & Compatibility:


• Supports all major VoIP protocols and codecs

• Integrates with Active Directory, LDAP, TACACS+, RADIUS

• Available as an optional module, works with NIKSUN’s full suite